In the flooring industry, the correct installation of products is critical for performance and appearance. The word “workmanship” is used in all floorcovering product installations. However, the word “craftsmanship” is usually associated with the description of the finished appearance of hard- surface products like wood, tile, or marble, especially in the area of patterns and designs.
Another way to explain the difference is this: Workmanship is the “how” of performing a task, and craftsmanship is “why” it is done a specific way.
Before a completed project is labeled with the word craftsmanship, the workmanship is reviewed. Workmanship is labeled as poor, bad, good, satisfactory, expert, or excellent, along with a number of other adjectives.